Revenue Management Systems

Product & Platform Overview

Shellinfo Global AFC – Revenue Management Systems & Assurance

Centralized Revenue Management Systems: Real-time integration with AG, TOM, TVM, PTD, mobile and web ticketing channels for centralized monitoring of fare transactions and revenue.

Multi-Media Revenue Engine: Processes Closed-Loop Cards, NCMC, Open-Loop EMV, QR, UPI and digital-wallet transactions, providing consolidated revenue visibility.

Cyber Security

Revenue Assurance & Financial Control

Automated Reconciliation: EOD station reconciliation, shift-float auditing, ticket-stock accounting and settlement monitoring.

Revenue Leakage Control: Exception detection, transaction validation, audit trails and approval workflows to improve collection accuracy and minimize revenue loss.

Fare & Commercial Control: Centralized management of fare matrices, penalties, pricing parameters and revenue-impacting business rules.

Revenue Intelligence & Operational Control

Real-Time Monitoring: Tracks transaction performance, device availability and revenue-impacting exceptions across the network.

Revenue Optimization: Provides actionable insights on revenue trends, collection efficiency, payment channels and operational performance.

Secure Governance: RBAC, operator management, audit trails and OTA capabilities ensure controlled, secure and compliant revenue operations.

Cyber Security

Business Objectives

1. Unified Transit & Digital Ticketing

Centralized Platform: Unified management for Private/Public Transport Operators (PTOs) and Toll Operators across multi-modal fare collection and passenger access.
Multi-Media Ticketing: Supports closed-loop cards, Open-Loop EMV, NCMC, mobile ticketing, and Account-Based Ticketing (ABT).
Cashless Mobility: Enables seamless, secure, and contactless passenger journeys across multiple transport modes.

2. Revenue Management & Financial Accountability

Revenue Analytics: Consolidated view of multi-channel revenue, passenger throughput, corridor traffic, and channel-wise performance.
Automated Settlement: Daily station closures, cash-float allocation, reconciliation, and settlement management.
Inventory Control: End-to-end tracking of smart cards, paper tickets, tokens, and physical media across vaults and stations, reducing revenue leakage.

3. Fare, Services & Operational Management

Dynamic Fare Management: Centralized configuration of fare tables, penalties, peak/off-peak pricing, and event-based fare rules with approval workflows.
Auxiliary Revenue: Parking revenue management and staff-pass administration.
Scheduling & Passenger Services: Timetable management and travel-planner integration for improved operational efficiency and passenger experience.

Deployment Model

1. Web-Based Enterprise Deployment

Architecture: Enterprise-grade, web-based architecture accessible through standard web browsers.
Centralized Access: Supports control centers, administrative offices, and station-level operations through a unified platform.
Scalable Deployment: Designed for distributed transit environments with centralized management and control.

2. Application & Data Architecture

Client Tier: Browser-based management consoles for operators, supervisors, administrators, and revenue auditors.
Application & Middleware Tier: High-performance gateway handling data ingestion, connection management, business logic, and RESTful communication with field devices.
Database Tier: Centralized relational database for transaction records, operational rules, analytics, and secure user access management.

3. Real-Time Processing & Reporting

Real-Time Transactions: Processes transaction data continuously from distributed field endpoints.
Dynamic Analytics: Provides real-time dashboards, operational monitoring, and revenue reporting.
Data Export: Enables flexible dataset extraction and report generation, including Excel-based exports, for analysis and management reporting.

Shellinfo Global Technical Support & Maintenance Services

24/7 Operational Support: Round-the-clock technical assistance to ensure continuous availability and reliable operation of the AFC Application Package.

End-to-End Maintenance: Proactive monitoring, preventive maintenance, troubleshooting, incident resolution, and application support across the AFC ecosystem.

Service Continuity: Dedicated support processes to minimize downtime, resolve operational issues promptly, and maintain system performance and reliability.