Ticket Office Machine
A Ticket Office Machine (TOM) is a self-service or operator-assisted terminal used in public transportation systems to issue, validate, recharge, or manage travel tickets. It forms an integral part of the Automatic Fare Collection (AFC) system and enables efficient, cashless, and often contactless ticketing operations for transit users.
Enhancing accessibility and security, Shellinfo Global's latest Ticket Vending Machine (TVM) redefines the ticketing experience with Palm Vein authentication for seamless, touchless transactions. Designed for inclusivity, it features Braille support, an induction loop, and an audio jack, ensuring ease of use for visually and hearing- impaired passengers.
With support for QR, NFC, NCMC and EMV payments, Oppa TVM T5 offers a fast, secure, and convenient way to purchase tickets. Built for reliability and ease of maintenance, it seamlessly integrates with modern transit systems, making public transportation smarter and more accessible for all.
Self-Service Ticket Vending Machines (TVMs)
- Used by passengers to buy or top-up travel cards or tickets.
- Accepts cash, card, QR, NFC payments.
- Provides multilingual interfaces and receipt options.
Operator-Assisted TOMs
- Operated by transit staff at counters or booths.
- Can issue special passes, handle disputes, and provide customer support.
Mobile Ticket Machines
- Handheld devices used by ticket inspectors or onboard bus conductors.
- Support real-time ticket issuance and validation.
- Ticket Purchase & Recharge
- Card Top-Up (e.g., smart cards, NFC wallets)
- Fare Calculation & Zone Selection
- Ticket Printing (paper or digital receipt)
- Transaction History Display
- Integration with National/Common Mobility Cards