Add Value Machine

Add Value Machine

An Add Value Machine (AVM) is a self-service kiosk used in public transit systems that allows passengers to top up or recharge their transit cards or accounts. These machines are a key component of closed-loop fare collection systems and are increasingly being adapted to support open-loop and account-based systems as well.

AVM also allows to recharge, top-up, or add value to transit cards such as Smart Cards, NCMC cards, and closed-loop travel cards. AVMs reduce dependency on ticket counters and provide passengers with fast, convenient, and cashless recharge options.

AVM

Uses of Add Value Machine

AFC Benefits


  • Transit Card Recharge: Enables passengers to add balance to smart cards, NCMC cards, and mobility cards.
  • Pass & Product Renewal: Supports recharge of daily, weekly, monthly passes and travel products.
  • Multi-Payment Acceptance: Accepts cash, debit/credit cards, UPI, and QR-based digital payments.
  • Balance Inquiry & Transaction History: Allows users to check card balance and recent recharge transactions.
  • Refund & Adjustment Processing: Supports refunds or balance adjustments as per transit policies.
  • Smart City Integration: Can be integrated with parking, toll, and other urban mobility services.

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Key Uses

    24x7 Self-Service Recharge
      Enables passengers to top-up cards anytime without staff assistance.

    Reduced Queues & Faster Service
      Minimizes congestion at ticket counters and peak-hour rush.

    Operational Cost Savings
      Lowers manpower requirements and cash-handling overheads.

    Improved Passenger Experience
      Quick, simple, and user-friendly interface increases satisfaction.

    Accurate & Secure Transactions
      Automated processing reduces human errors and fraud.

    Scalable Deployment
      Easily deployed across stations, bus terminals, and transit hubs.

    Supports Cashless Payments
      Encourages digital payments aligned with smart city initiatives.

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Core Features

    Multi-Payment Support
    Cash, debit/credit cards, UPI, contactless/NFC, QR payments.

    Smart Card Recharge & Top-Up
    Supports transit smart cards, NCMC, closed-loop and open-loop cards.

    User-Friendly Touchscreen UI
    Multilingual interface with clear instructions and visual prompts.

    Fast Transaction Processing
    Real-time balance update and instant confirmation.

    Receipt & Acknowledgement
    Printed receipts and/or digital SMS/email confirmation.

    Secure Hardware & Software
    Encrypted transactions, tamper-proof design, PCI/EMV compliant (where applicable).

    Remote Monitoring & Diagnostics
    Centralized back-office integration for health monitoring, alerts, and reporting.

    Compact & Robust Design
    Suitable for indoor/outdoor environments with vandal-resistant casing.

    Configurable Fare Products
    Supports stored value, passes, season tickets, and special fare schemes.

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Key Benefits

For Passengers

  • Quick and convenient self-service recharge
  • Reduced waiting time at ticket counters
  • Multiple payment options including cashless modes
  • Easy access to balance and transaction details
  • Available 24/7 at stations and public locations

For Transport Operators

  • Reduced workload on ticketing staff
  • Faster passenger throughput and improved service efficiency
  • Lower operational and staffing costs
  • Centralized monitoring and reporting
  • Improved revenue collection and transparency

For Authorities & Smart Cities

  • Supports digital and cashless payment initiatives
  • Enhances passenger experience and system reliability
  • Scalable and easy to deploy across networks


Benefits of Add Value Machine

Ticket Counters

Reduces congestion at staffed ticket counters

Provides quick, 24/7 self-service access

Cost Savings

Offers cost savings for transit authorities via automation

Minimizes fare evasion by encouraging on-the-spot top-ups

Promotes digital payments and cashless transitions